MFP supply and installation
Supply, delivery, site readiness checks, network integration, installation, commissioning and lightning protection kit setup for multifunction devices.
Office Automation & Managed Print Services
Reliable office automation for high-uptime document environments.
Supply, delivery, installation and maintenance of multifunction copiers, printers and secure managed print systems for public sector, state-owned and private organisations.
5working day installation target
36month SLA support model
8x5on-site support desk coverage
24hreplacement provisioning
Managed FleetMFP supply, install and support
Secure PrintAuthentication, reporting and policy control
End-to-end rollout readiness
From site survey to handover, Ralie Corporations keeps your print environment moving.
Structured deployment, OEM-supported installation, Active Directory integration, user training, consumables control and ongoing SLA reporting.
Disciplined project delivery with OEM best-practice standards.
Company profile
A specialised office automation and ICT solutions provider.
Ralie Corporations provides end-to-end multifunction printing, copying and document management solutions. The company focuses on supply, delivery, installation, maintenance, print management software, consumables replenishment and on-site support.
The service model is built for organisations that need smooth, cost-effective and accountable printing environments with strong uptime, procurement alignment, technical capability and clear SLA deliverables.
Vision
Trusted managed print services provider recognised for technical excellence and reliability.
Mission
Deliver high-quality document solutions that improve productivity and control costs.
Values
Integrity, reliability, accountability, technical excellence and client value.
Service offering
Comprehensive print, copy and document workflow solutions.
Each service is designed to reduce downtime, simplify support and make print usage measurable.
Maintenance and support
On-site maintenance, support desk escalation, replacement-machine provisioning, preventative maintenance and warranty support.
Print management software
Secure follow-me printing, authentication, usage reporting, cost-centre billing codes, quotas, print governance and reporting dashboards.
Consumables replenishment
Management of toners, drums, sensor switches, staples and usage reporting so every site has the materials needed to stay operational.
Scanning and cloud workflows
Scan-to-email, SMB, FTP and cloud destinations with one-click workflows for SharePoint, OneDrive, Dropbox and email environments.
Training and handover
End-user training, skills transfer to ICT teams, handover documentation, change management and quarterly performance recommendations.
Secure print governance
Software-led control for usage, cost and confidentiality.
Ralie Corporations deploys enterprise-grade print management software for secure follow-me-anywhere printing, user authentication, print governance and detailed usage reporting.
Authentication via card reader, PIN or username/password.
Governance rules for colour-to-black, duplex and lowest-cost device routing.
Mobile and guest printing through web, email, AirPrint and Mopria workflows.
Executive, sustainability and trend reports for management insight.
ISO 15408Common Criteria aligned secure print controls
IEEE 802.1xNetwork security aware integration
Delivery methodology
A clear rollout path from planning to quarterly performance review.
01
Project planning
Confirm requirements, complete site survey and define readiness actions.
02
Procurement and staging
Prepare devices, consumables and configuration at workshop stage.
03
Delivery and commissioning
Install, test and commission devices within the agreed working-day schedule.
04
Integration
Connect Active Directory, print software, authentication and user testing.
05
Training and handover
Equip end users and ICT staff with documentation and practical guidance.
06
Ongoing support
Provide SLA support, consumables replenishment and quarterly reviews.
SLA support model
Built for uptime, rapid response and accountable service delivery.
Support is structured around on-site maintenance, documented escalation, replacement-machine provisioning, consumables availability and measurable SLA reporting.
Talk to support36 monthsComprehensive on-site warranty model covering labour and spares.
8 hours / 5 daysBusiness-hours support desk and on-site service coverage.
24 hoursReplacement-machine provisioning target for unresolved critical faults.
QuarterlySLA reporting for uptime, response times, faults and optimisation.
Service coverage:
Johannesburg
Pretoria / Lynnwood
Rosslyn
Braamfontein
Ekurhuleni
Quality and value
Professional standards that withstand operational and governance scrutiny.
Installations, maintenance, deliverables and reporting are aligned to OEM standards, security requirements and internal quality control processes.
OEM accreditationCertified device supply and maintenance practices.
ISO 15408Common Criteria aware secure print functionality.
IEEE 802.1xNetwork authentication and integration awareness.
ENERGY STAREnvironmental efficiency and sustainable disposal focus.
PPPFA / PPR 2022Public-sector procurement understanding.
B-BBEECompliance-minded supplier engagement.
Client experience
Trusted by public and private sector organisations.
Ralie Corporations has delivered office automation and managed print services across multi-site, SLA-driven environments.
Masana Hygiene
Office automation and managed print service experience.
Coega Development Corporation
Enterprise-aligned document management support.
Matlosana Local Municipality
Public-sector print environment support and service delivery.
Why clients engage RALIESCORP: OEM-supported solutions, strong SLA performance, transparent monthly billing, click-charge reporting, consumables tracking and cost-effective service delivery.
Contact RALIESCORP
Ready to optimise your print environment?
Send Ralie Corporations a request for a consultation, service assessment, print fleet review or managed print proposal.
Office012 020 0370
Cell079 283 8652
Office and coverage
Head Office - Gauteng (Johannesburg)
Gauteng and surrounding provinces